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Aaron’s, Inc.



Aaron’s, Inc. (“Aaron’s”) is committed to providing quality products and uncompromising service to our customers, and engaging in ethical business practices. This commitment extends to the suppliers with whom we chose to do business. Aaron’s expects the same level of honesty and integrity of its suppliers that it expects of its own employees. To clarify the exact nature of these expectations, Aaron’s has prepared this Supplier Code of Conduct (“Code”) which applies to all suppliers who are part of its supply chain. Compliance with this Code is expected for all suppliers as the actions of those with whom we do business may be attributed to Aaron’s and potentially adversely impact Aaron’s reputation. Suppliers are expected to take all appropriate steps necessary to ensure compliance with this Code. Suppliers are also expected to be familiar with the business practices of its own suppliers to ensure that they operate within the guidelines of this Code.


Obeying the law is one of the foundations on which our ethical policies are built. Aaron’s suppliers are required to abide by all applicable national, state, provincial, regional, municipal, and local laws, codes, regulations, rules, ordinances, decrees, permits, registrations, and orders, as well as standards applicable to its particular industry. Suppliers are also expected to comply with the standards set forth in this Code. Suppliers shall actively assess and monitor their day-to-day management processes to ensure compliance with applicable laws, industry standards, and this Code. Supplier shall also ensure that its workers are advised of the requirements of this Code.


Aaron’s expects suppliers to respect its workers and to be in compliance with the specific requirements relating to employment and working conditions contained herein.

  • Fair compensation: Supplier will fairly compensate its workers, complying with the local and country laws and regulations governing wages and overtime payment for workers.
  • Working Hours: Supplier will comply with all applicable legal limits for working hours and days of service. Supplier will not permit its workers to work more than six consecutive days.
  • Child Labor: Aaron’s respects the right of children to development and education. Exploitation of child labor is totally unacceptable. All workers engaged in the production of products or provision of services for Aaron’s must be at least 16 years of age, or the age required by applicable law, if higher.
  • Forced Labor: The use of forced or involuntary labor will not be tolerated by Aaron’s. Supplier will comply with all labor laws and regulations regarding the fair and humane treatment of its workers and will not use forced, prison or indentured or involuntary labor of any type in the production of products or the provision of services for Aaron’s.
  • Human Trafficking: Supplier shall maintain and commit to maintaining a work environment that is free from human trafficking in the production of products for Aaron’s.
  • Non-discrimination, Harassment & Disciplinary Practice: Supplier’s workers must be employed, engaged, paid, promoted and terminated based on occupational ability and not based on personal characteristics or beliefs, such as race, national origin, sex, religion, ethnicity, disability, age and other characteristics protected by local law (excepting compliance with affirmative preferences that may be required by applicable law). Supplier will not tolerate or condone physical, sexual, psychological or verbal harassment or abuse of any supplier worker.
  • Health & Safety: Suppliers must provide their workers with a safe and healthy working environment, and where provided, a safe and healthy living environment. If supplier provides residential housing for its workers, supplier must ensure the housing is healthy and safe.


Suppliers shall comply with all applicable environmental laws and regulations. This shall include having processes in place to ensure compliance with those regulations relating to the handling, recycling, and disposal of dangerous or hazardous materials. Aaron’s favors suppliers that share its commitment to sustainable business practices.


Suppliers will maintain adequate security at all production and warehousing facilities and implement supply chain security procedures designed to prevent loss. Each supplier facility must have written security procedures to document adequate security controls.


If applicable to the services/goods provided by supplier, supplier will protect the personal data of Aaron’s and any of Aaron’s customers to the extent that supplier is exposed to or comes into possession of such data, and will enact reasonable and generally accepted means of protecting such data from unauthorized exposure.


Supplier shall abide by all applicable anticorruption regulations and laws of the countries in which it operates, including the Foreign Corrupt Practices Act (“FCPA”) and applicable international anti-corruption laws, rules and conventions. Supplier shall comply with all applicable laws that prohibit unlawful restraint of trade at all times designed to protect against unfair business practices and to promote competition including laws that prohibit agreements or activities that reduce competition, such as price fixing, bid rigging, boycott of specified suppliers or customers, market allocation or the limitation of product lines, sales or production for anticompetitive purposes. Supplier should restrain from discussions with competitors about prices, costs, profit margins, production volumes, bids, quotes, or specific customers. Deceptive practices are also prohibited such as making false or misleading statements and representations about products or services including Aaron’s products or services, as well as Aaron’s competitors and their products or services.


Aaron’s employees are prohibited from soliciting or accepting any gifts, gratuities or other monetary incentives that are designed to improperly influence business decisions or as a condition of doing business, and we expect our suppliers to adhere to these gift giving guidelines. Aaron’s recognizes that reasonable gifts, meals and entertainment with Aaron’s suppliers help build stronger relationships and reflect common social and business customs. There is nothing wrong with establishing good will and creating sound working relationships by giving gifts, but those activities must follow the guidelines set forth below in order to avoid even the appearance that we are receptive to being improperly influenced. Likewise, it is important to ensure that meals and entertainment are appropriate and are not excessive or abused in a way that might suggest that they are being used as an improper inducement. Gifts should never be offered, given, provided, or accepted by any Aaron’s employee unless they:

(a) Are not a cash gift;
(b) Are not solicited;
(c) Do not exceed $500.00 in value in any 12-month period from any one supplier;
(d) Are not tied to action or inaction on the part of the recipient or can otherwise be construed as a bribe, kickback or payoff;
(e) Are customary and would not cause embarrassment to Aaron’s if publicly disclosed; and
(f) Do not violate any laws or regulations. The supplier has an affirmative duty to report any such request or demand immediately to Aaron’s.

Like gifts, sharing meals with or entertaining Aaron’s suppliers helps to build business relationships, and there is nothing necessarily wrong with either. It is important to ensure that meals and entertainment are appropriate and are not excessive or abused in a way that might suggest that they are being used as an improper inducement. Providing and accepting meals and entertainment must meet the following criteria:

(a) Are not solicited;
(b) Are not tied to action or inaction on the part of the recipient or can otherwise be construed as a bribe, kickback or payoff;
(c) Are customary and would not cause embarrassment to Aaron’s if publicly disclosed; and
(d) Do not violate any laws or regulations.


Supplier will be compliant with Aaron’s Conflict Minerals Policy, if applicable (see below).


Aaron’s will review this Code on a regular basis and will revise it to incorporate additional parameters when necessary. Suppliers are invited to contribute towards the further development of the Code. Aaron’s shall have the right to periodically audit and inspect suppliers and their facilities to verify compliance with this Code either directly or through a third-party. Suppliers are also required to disclose all material facts relating to production of products or provision of services for Aaron’s upon request. Any violations of this Code may cause Aaron’s to cease doing business with Supplier, especially in the event that a continuous and measurable improvement over time is not assessed. This Code is a general statement of Aaron’s expectations with respect to its suppliers. The Code should be read in conjunction with the supplier’s obligations set forth in any agreements between Aaron’s and the supplier. In the event of a conflict between this Code and any such agreement, the agreement shall control.

Questions about this Code should be directed to:

Aaron’s, Inc.
400 Galleria Pkwy SE
Suite 300
Atlanta, Georgia 30339
Attention: Director of Compliance & Privacy

LAST UPDATED: June 30, 2016

Aaron’s Commitment to the Use of Conflict-Free Minerals

Aaron’s, Inc. supports efforts to further the humanitarian goal of ending the violence and human rights abuses in the mining of certain minerals in the Democratic Republic of Congo and surrounding countries (collectively, the “DRC”). We are committed to supporting legitimate commercial ventures in the region and to refraining from actions, directly or indirectly, which contribute to the financing of such conflict or the support of such abuses.

Aaron’s is fully committed to complying with applicable U.S. federal, state and local legislation, as well as, applicable regulatory requirements, intended to address these humanitarian and commercial concerns. Rules adopted by the U.S. Securities Exchange Commission (“SEC”), as required under the Dodd-Frank Act, impose disclosure and reporting requirements on the use of “conflict minerals” (tantalum, tin, tungsten and gold, or “3TGs”) in manufactured products, if such minerals originated in the DRC.

As a public company subject to these reporting requirements, we strive to increase transparency and ensure responsible procurement by our suppliers and sub-suppliers to ensure all components, parts and materials used to manufacture our products contain minerals from conflict-free sources. Aaron’s will not knowingly tolerate, or profit from, contribute to, assist or facilitate any activity that fuels conflict or encourages abuses of human rights.

We are committed to working with our suppliers to increase transparency regarding the origin and traceability of 3TGs contained in our products. We strive to ensure that all of our suppliers who provide us with components, parts or materials containing the 3TGs commit to conflict-free sourcing and develop policies and procedures to prevent the sourcing of 3TGs or their derivative metals from mines or smelters controlled by armed groups in the DRC. We expect our suppliers to comply with the OECD guidance and industry standards and to ensure that their supplier chain conforms to this policy and OECD guidance as well. We require our suppliers to document their efforts to determine the source of any conflict minerals (or derivatives) and to provide us with written evidence, reliable representations and certifications of such efforts. Specifically, we expect our suppliers to confirm to us that any 3TGs in components, parts or materials provided to us for use in our products are either sourced only from mines or smelters outside of the conflict region or from mines or smelters certified by an independent third party as “DRC conflict-free” if sourced within the DRC. We may request additional information of the supply chain when necessary.

We have incorporated the principles of this commitment into our Purchase Order procedures and documents. We aim to develop and maintain long-term relationships with our suppliers; however, if we identify a reasonable risk that a supplier is violating our policy or unwilling to comply with our policy, we will require them to implement a corrective action plan. We may also take other appropriate actions to transition the affected product to be “conflict-free.” Continued non-compliance by a supplier with our policy will result in termination of the relationship.

1 Taxes and applicable fees calculated at store.

2 Group pricing may vary based on availability of individual items.

This Quote does not constitute a lease agreement or a receipt of purchase. You must provide qualifying information to lease the merchandise and complete an approval process, which includes but is not limited to completing a Lease Order Form and providing a verified source of income, residence, and three references. Prior to receipt of the merchandise, accepted applicants must sign a Lease Agreement and other documentation, which contain additional terms. The transaction advertised is for a rental purchase agreement, lease purchase agreement, rent to own agreement, consumer rental purchase agreement, lease agreement with an option to purchase or lease where applicable. Ownership of leased merchandise is not acquired until you pay the Total Cost of Ownership for Term or you exercise an early purchase option. Ownership is optional. The Quote is valid through the end of the current month or shorter period specified for special promotional offers. Not all services and benefits available in all states. Some transactions may require an additional delivery fee. Not responsible to print or typographical errors. All merchandise is new, unless marked pre-leased or clearance. Prices, certain brands, and models may vary at some stores. Advertised savings compared to normal monthly lease rate over full term of lease agreement. Advertised savings and lease rates valid only at participating locations. Limited quantities available of some merchandise. No rainchecks on special promotional offers. MA & RI EPO = total cash price less 50% of lease portion of total initial payment and renewal payments made. Aaron’s requires a minimum lease period of 4 months and 15 days on all 12 month leases, 5 months on all 18 month leases, and 6 months on all 24 month leases in the following states: AK, CO, CT, DE, HI, NE, NH, NJ, NY, OK, OR, SC, VT, WY. Tax amounts are estimates and may vary. Group pricing may vary based on availability of individual items

Aaron's, Inc., Furniture Rent & Lease, Atlanta, GA

*"Gets You Started" offer does not reduce the total cost of ownership. Not all merchandise qualifies for offer. Normal monthly payments will begin on date and in amount stated in agreement. Normal monthly payments depend on merchandise selected.  Online offer only applies to agreements that are completed online for select merchandise, and does not apply to online quotes. Some restrictions apply. 

*Transaction advertised is for a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease where applicable.  Ownership of leased/rental purchase merchandise not acquired until all required payments are made or early purchase option is exercised. Ownership is optional. Not all services and benefits or merchandise available in all states/provinces. Delivery fee may apply to cash purchase. Set-up does not include connection of gas or water. Merchandise selection, including prices, brands, and models, may vary at some stores and online. Merchandise advertised is new, unless marked pre-leased. Leasing online is not available in all areas or in Canada. Advertised savings based on total number of months to own. Advertised savings and lease payments valid only at participating stores while supplies last. Limited quantities available of some merchandise. No rainchecks on special promotional offers. MA & RI EPO = total cash price less 50% of lease portion of total initial payment and renewal payments made. In NC the final payment will be an amount greater than the normal monthly payment as stated in the lease agreement. Aaron's has no control over and cannot influence how credit bureaus treat information. Not responsible for typographical errors, or computer error, electronic or technical malfunctions or failures of any kind with promotions. Lawn mowers and Lawn tractors are excluded from Lifetime Reinstatement benefit. Web based services and content require high speed internet and separate third party paid subscriptions. Some restrictions apply. 

Delivery time depends upon inventory availability in local area, freight schedules to local stores, and in some cases the shipping address. Delivery may be delayed if Aaron's cannot confirm customer's information or cannot reach customer to arrange delivery. Aaron's may exclude merchandise from Express Delivery (where available) due to local merchandise restrictions at our discretion. Same day delivery limited to in-stock merchandise ordered by 4 p.m. with approved agreement.

EZ Pay requires credit or debit card and Authorization Form for automatic payments. Card will be charged in amounts and on dates explained in Authorization Form. If card payment is declined for any reason, customer must make alternative payment arrangements for on-time payment. At participating stores only. Some restrictions apply.

ΛU.S. - 6 Months Same as Cash  - Special Offer for Limited Time.  For new agreements with payment option longer than 6 months, if you payout your merchandise within 180 days you will pay the cash price, plus tax and applicable fees (if any).  Not all stores participating.  Online eligibility is based on delivery address and assigned store. If special offer does not apply to delivery address and assigned store, Aaron's standard same as cash benefit will apply.

Canada - 120 Days Same as Cash -For new agreements with payment option longer than 6 months at a participating store, if you payout your merchandise within 120 days, you will pay the cash price, plus tax and applicable fees (if any). 

"No Credit Needed" does not mean or imply that no inquiry will be made of credit history or creditworthiness. It means that this is not a credit transaction. Aaron's may check credit history and creditworthiness, but no established credit history is necessary. Aaron's minimum lease requirements include, but are not limited to, a verified source of income, residence, and 3 references. Leasing online requires additional information.

LOW PRICE GUARANTEE applies in-store only to identical merchandise (for example, brand, make, model, warranty, features, and accessories) from Local competitor in stock and available today comparing Aaron's total cost of lease ownership to Local competitor's advertised total cost of lease ownership valid on day you lease from Aaron's. Claims for $100 cash must be made on day of lease and requires a copy of offering Local competitor's advertisement or price ticket for such identical merchandise. Low Price Guarantee does not apply to website prices, limited quantity sales, pricing errors, mail-in offers or rebates, competitors' service prices, clearance, or out-of-stock and open box items. "Local competitor" means specialty lease to own stores within a 25 mile radius of Aaron's store requested to price match. See store for additional details.

©2018 Aaron's, Inc. All Rights Reserved.




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