17.3 cu. ft. Energy Star Frost Free Upright Freezer

Good afternoon, We appreciate having you in our wonderful GEA family and are thrilled you are interested in the freezer. We are happy to check on the compatibility of the door on this model! Unfortunately, all of our upright freezer models have right hand doors only. The hinges are only on one side of this unit and are not reverse compatible. We apologize for any inconvenience this may cause. If you have any additional questions, feel free to check with us again. Have a great day! Drew@GEA

Hello - Thanks for reaching out to us, and for your purchase of a new GE Appliance! We truly appreciate your choice to do business with us, and are so sorry for the recurring issues you are experiencing. This is certainly not the experience we strive to provide, and we know you must be disappointed. We recommend taking advantage of your warranty by having a GE Appliance technician properly diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737 or schedule on-line at http://www.geappliances.com/ge/service-and-support/service.htm. Thank you for your continued patience. - Trey@GEA

Hello - Thanks for reaching out to us, this is a great question! Turbo Freeze is a feature available on many upright freezer models. When this feature is turned on, it will cause the freezer to cool to the lowest temperature and hold that temperature for 8 hours unless manually turned off. When the door is opened the fan will turn off, so it is normal to feel little to no air flow. When in Turbo Freeze mode the evaporator temperature is much colder, so even though the fan is not on a gentle breeze may be felt due to the natural convection created by the much colder air temperature. To activate Turbo Freezer, press the Turbo Freeze pad until the ON light illuminates. Turbo Freeze will remain on for 8 hours and then go off automatically. At that time, the Turbo Freeze ON light goes off. You can turn off Turbo Freeze earlier than the 8 hours by simply pressing the Turbo Freeze pad. If your freezer is not operating as described above, please disconnect power to the unit for two to three minutes. This will reset the electronic components and hopefully restore normal functioning. Should the issue persist, this will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! - Trey@GEA

Hello - Thanks for reaching out to us. Frost inside the freezer comes from moisture-laden air that enters the cabinet or from moisture drawn out of the food inside the cabinet. Moisture is not drawn out of foods that are covered or tightly wrapped. Thus, ice particles inside a freezer bag come from moisture that has been drawn out of the food but prevented from reaching the evaporator because of the plastic bag. Avoid this happening by: Tightly wrapping all food and expelling excess air from the package. Remove the plastic covering provided by the store and repackage the food in an appropriate material like freezer paper. For best results, double wrap it. This may also be due to the door not fully closing or if the door is being opened too frequently or for too long. This frost build up is not unusual during periods of high humidity. We hope this helps! - Trey@GEA

Hi there! Thank you for connecting with us for your question. We are happy to help. A 20-amp fused, grounded electrical supply is required. We do not recommend using an extension cord with this unit, because it could cause possible safety hazards such as fire, electrical shock or death. Thank you for checking with us. We hope this helps! - Adrian@GEA

Hello - Thanks for reaching out to us! We apologize for the confusion. This model does not have a temperature display inside the unit. The only temperature display is found on the front of the door. We hope this helps! - Trey@GEA

Hi there, Thank you for taking the time to check with us about the freezer temperature. We are happy to provide some information for you! The temperature display on the inside of this freezer will allow you to set the temperature and after a short time of not pressing the buttons, it will then display the interior temperature of the freezer. If you have any additional questions, feel free to reach out to us again. Have a great day! Drew@GEA

Hello - Thanks for reaching out to us, this is a great question! The correct operating temperature of chest and upright freezers, including smaller, compact models is -5 to +5 degrees Fahrenheit. In order to take the temperature of solid food, place a thermometer between frozen packages or in some ice cream. We would recommend a temperature setting of 0 degrees Fahrenheit. We hope this helps! - Trey@GEA