5.3 cu. ft. Self Cleaning Electric Convection Range with Ceramic Cooktop - Stainless Steel

Hi mtde, thanks for reaching out to us. I'm happy to help. This range has traditional convention settings as well as convection options. I hope this clarifies! Dallas@GEA

Hi Anonymous, Thank you for reaching out to us and for your interest in GE Appliances. We apologize for our delay responding and are happy to help. Yes, we do make this model with a black top and black sides. Follow the link below to the GE Appliance's website to view this model: https://www.geappliances.com/appliance/GE-30-Free-Standing-Electric-Convection-Range-JB655DKBB Thanks for checking! Dom@GEA

Hi right knee, Thank you for reaching out. We're happy to help. Here is a link to an article with our recommendations for cookware to use on a radiant smooth glass cooktop. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 Thanks for checking! Jess@GEA

Hi suldeb, Thank you so much for reaching out and letting us know about the oven light going off. We understand how frustrating it can be having no lights. We are more than happy to help out here. We recommend making sure that the lightbulb isn't loose and trying to reset the electronics by unplugging the device then plugging back in or shutting it off at the breaker. You can also replace the bulb to see if that helps. Here is a link to the bulb required from our parts page below. https://www.geapplianceparts.com/store/parts/spec/40A15 Hope this helps some! Jonathon@GEA

Hello CurlyByrd - Thank you for your question; we are happy to help! There is not a way to see the temperature during preheat. We apologize for the inconvenience. Thanks for checking! Olga@GEA

Hello CurlyByrd - Thank you for reaching out to us regarding you new range. We are sorry to hear about the discoloration; this is not normal. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We apologize for any inconvenience it has caused. Thanks for checking. Olga@GEA

Hi rickoe3517, Thank you for reaching out to us. We're happy to help. This model does have both the traditional bake and convection bake modes. For more information on the cooking modes for this range, please see page 14 of the Use and Care manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-5.pdf Hope this helps! Jess@GEA

Hi Kayge, Thank you for reaching out to us. I apologize for our delay responding. I'm happy to help. The storage drawer dimensions (usable space) are: 23.9”W x 19.1”D x 3.7”H Chase@GEA

Hi UDflyer, Thank you for reaching out to us. I'm happy to help. Many ranges have a Hidden Bake element. This design places the bake element under the floor of the oven were it is concealed under a non-removable porcelain enameled oven floor. This eliminates hard-to-reach areas that collect food and spills and makes the oven easier to clean. To service the bake unit on models with Hidden Bake will require service. Chase@GEA

I have always used Cerama Bryte on my cooktop. It is a cream that you apply and buffs/cleans the surface of the glass cooktop. Occasionally I follow up with a soft clean towel to make it shine.

Hello Mrsbrown70 - Congratulations on your new range purchase! We can certainly understand your concern regarding the oven preheat time and clicking sounds; we are glad to assist. Please visit the following link to review the information regarding oven preheat time: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540 It is normal to hear the temperature control click on and off during baking, broiling and self-cleaning cycles. Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements click on and off much more frequently than in older ovens. This achieves better results during baking, broiling, and self-clean cycles. We hope this information is helpful. Thanks for checking!

Hi there, Scott11171938, Great question! We do not recommend using cast iron on glass cooktops. If the cookware has a burr or rough spot, it will scratch the glass surface. Check out Cookware used on a Radiant Smooth Glass Cooktop for additional information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 We hope that this helps. Thanks so much for checking!

Hi Peter H, Thanks for reaching out to us! The BB and DS at the ends of the model numbers are code for the colors of the finish on the appliances. The BB is for Black and the DS is for Black Slate. While they look similar, you would notice a difference in your kitchen. Making sure that both of the model numbers end in BB is the best way to make sure you reach that symmetrical look that you're wanting in your kitchen. You can see the Black finish on the refrigerator here: https://www.geappliances.com/appliance/GE-ENERGY-STAR-23-7-Cu-Ft-French-Door-Refrigerator-GFE24JGKBB And the Black finish on the range here: https://www.geappliances.com/appliance/GE-30-Free-Standing-Electric-Convection-Range-JB655DKBB We hope that this helps and that your kitchen ends up looking beautiful!

Hi AKSTULE27 - Thanks for reaching out to us regarding the timer on your GE range. The timer volume is not adjustable. Great suggestion, though. We're glad to have you in the family. Keep in touch!

Hi there, Excellent question! This is difficult for us to determine as the heat that you're feeling surrounding the cooktop can vary depending on how high you have the burner set. If you feel as if the range surface is too hot, take a look at this troubleshooting article to see if the information inside helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37762 We hope that this helps! Thank you very much for your question.

Hello Wish4snow - Thank you for reaching out about this beautiful range. Yes, the surrounding edge of the cooktop is a dark gray. It can be seen best in the following picture: https://products.geappliances.com/appliance/gea-specs/JB655YKFS#gallery-11 Please let us know if you have any more questions.

Hi RCD7- The time of day display can be turned off (not dimmed). We suggest to view "Clock Display" on page 12 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-1.pdf Keep in touch!

Hi JKline- Your new range is Black Slate (deep charcoal). Explore our Black Slate Appliances: https://www.geappliances.com/ge/black-slate-appliances.htm PREMIUM FINISH CLEANING TIPS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36346 Thanks for choosing GE. We're glad to have you in the family!