27" Spacemaker® 3.8 cu. ft. Top Load Washer & 5.9 cu. ft. Gas Dryer

Hello - Thanks for reaching out to us, and we apologize for our delayed response. This is a great question! The overall outside distance between the leveling legs is: Width = 25", Depth = 23 ½". We hope this helps! - Trey@GEA

Hi there! Thank you for connecting with us for your question. We are more than happy to provide guidance. This model unitized unit has 18,000 BTU/hr. We appreciate you checking with us, and we hope this information helps. Please feel free to reach out to us with any additional questions you may have. - Adrian@GEA

Hello - Thanks for reaching out to us! If you see a blinking or flashing light behind your washer or dryer, especially when there is low or no light in the room, this is normal. The light is part of the diagnostic system. This is an internal systems light that flashes all the time and is an indication that everything is operating normally. It will be noticeable in the dark because a small amount of light escapes the control panel and makes the pulsing light visible. It is very dim, this is why it is usually not detectable during the day. It is also possible to hear a very high frequency, extremely low decibel sound (like soft beeping), pulsing (1 second on, 1 second off), that is associated with the blinking/flashing light of the diagnostic system. This is normal. We hope this helps! - Trey@GEA

Hello - Thanks for reaching out to us, this is a great question! The appliance power cord kit is not provided with this appliance. A UL rated 120/240V, 30A power cord with 3 or 4 prongs is required. Identify the plug type as per the house receptacle before purchasing line cord from the list of options on page 8 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf. Each power cord will have its own NEMA rating. We hope this helps! - Trey@GEA

Hello - Thanks for reaching out to us, this is a great question! This appliance is designed so that the washer and dryer can be operated at the same time. We hope this helps! - Trey@GEA

Hello - Thanks for reaching out to us, these are great questions! The venting is not included in the overall depth listed for this model. The specific amount that the vent elbow will stick out from the unit is dependent on factors related to your installation setting and will vary. We hope this helps! - Trey@GEA

Hi there, Thank you for choosing GE Appliances for your home. We are so sorry to hear that your brand new appliance is not working properly, even after attempts to resolve the issue. We understand how frustrating this can be and we hope to help provide guidance on the next steps to take. We recommend scheduling a service appointment to properly diagnose the issue. Since this appliance was purchased yesterday, under warranty, this service repair will be free of charge. You can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at the link below. http://www.geappliances.com/ge/service-and-support/service.htm Again, we are so sorry that you're experiencing these issues. Please feel free to reach out if you have any additional questions or concerns. -Garrett@GEA

Hello there! Thank you for connecting with us. We are so sorry that you have experienced your clothes being stained by your washing detergent. We are more than happy to provide guidance. We recommend adding detergent as your wash basket fills with water, before you load clothes to avoid any staining of items. Again, we are so sorry that you have experienced this, and we understand the inconvenience this causes. We appreciate you reaching out to us, and we hope this information helps!