17.5 cu. ft. Top Mount Refrigerator - Stainless

Hello Curtis G, Thank you for reaching out to us here at GEA! We are always happy to assist you! We thank you so much for being apart of the GEA family! We highly recommend the refrigerator stays in an upright position during moving. To prevent the doors from opening while moving, secure them to the case with tape. This information can be found in our use and care manual on page 8. We have enclosed the link below for additional assistance. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60780-2.PDF Please let us know if you have any additional questions! Have a great day! Del@GEA

Hello Bnanci, Thanks so much for reaching out to us and being apart of the GE Appliances family. We apologize for the delayed response and for the freezer not hitting those recommended temperatures. We are happy to help you out to the best of our ability. The most common step is making sure that the freezer door is closed and sealed fully as to not allow hot air in. We also recommend taking a look at this support page that goes over a lot of the troubleshooting reasons for refrigerators not hitting the set temperature. Make sure to copy and paste this link into your web browser: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 If all of the above steps are followed and the freezer section is still not hitting the desired temperature then we absolutely recommend getting service to the home. We hope this helps! Jonathon@GEA

Hi kopp Thank you for reaching out to us. I apologize for our delay responding. I'm happy to help. I'm sorry to say this model does not have duel temperature controls. If interested in a top freezer refrigerator with dual temperature controls that can be operated in locations with ambient temperatures between 38-110°F, I recommend this model: https://www.geappliances.com/appliance/GE-19-2-Cu-Ft-Top-Freezer-Refrigerator-GTS19KGNRWW Chase@GEA

Hey Angellyna, Thank you for contacting us! We're sorry to read that you're having a hard time pulling the glass out. We know how annoying spills can be to clean up and we're be happy to help. If you are referring to the shelf that sits atop your refrigerator drawers, page 7 of your owner's manual offers instructions on removal. For instructions on how to remove the compartment shelves, you can look at page 6 of the owner's manual. You can view your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf We hope this helps! If you have any more questions, please reach out to us via social media or e-mail and a member of our team will be happy to help. - Guy@GEA

Hello Clue, Thanks for contacting us! This is a great question and we're happy to help. The interior of this freezer has the following dimensions: 15.38" H x 22.75" W x 13.5" D. We hope this helps you out! - Guy@GEA

Hello Dave, Thanks for the question as well as the interest. We are very glad to assist. The GTS18GTNRBB is not garage ready. You may want to take a look at our garage ready refrigerator model GTS19KGNRBB: https://www.geappliances.com/appliance/GE-19-2-Cu-Ft-Top-Freezer-Refrigerator-GTS19KGNRBB Please feel free to contact us at any time. We are always glad to help. Sincerely, Richard at GEA

Hi there, Thanks for reaching out! We're sorry to hear about this, we know that this must be frustrating for you. Based on page 5 of your Owner's Manual, we found the following: When placed correctly on the shelf supports, the shelf will stop before coming completely out of the refrigerator and will not tilt when you place food on it or remove food from it. Just in case, we'd check to make sure that these shelves were not inserted backwards. The shelves that come with the unit should not allow for this large of a gap near the back of the unit if they are installed correctly. You can also view your Owner's Manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60780-2.PDF If you'd like to search for parts for your refrigerator, you can choose your model from the following list. You'll need to locate your complete model number to ensure that you're looking at the correct diagram for your unit. https://www.geapplianceparts.com/store/parts/KeywordSearch?q=GTS18GSHSS If you need help locating your model and serial numbers, you can click here to view a diagram that may help: https://www.geappliances.com/ge/find-model-serial-number/top-freezer-refrigerators.htm We hope that this helps! Stay safe.

Hello Ga Carol - We appreciate your interest in the refrigerator GTS18GTNRWW and we are happy to help! This model has white textured doors; the exterior is not glossy. Thanks for checking!